Cancellation & Refund Policy
Effective Date: 12th March 2025
1. Order Cancellation
You may cancel an order before it is dispatched. Once shipped, orders cannot be canceled.
To cancel an order, contact us at +91 8590686766 / +91 9746312092.
2. Return Policy
Returns are accepted within 7 days of delivery if the product is defective or damaged.
The item must be in its original packaging, unused, and with a valid purchase receipt.
3. Refund Process
Refunds will be processed within 7-10 business days after the returned item is inspected.
Refunds will be issued to the original payment method.
4. Non-Returnable Items
Customized or perishable products are non-returnable.
5. Exchange Policy
If you receive a defective product, we will replace it at no additional cost.
Contact us: +91 8590686766, +91 9746312092 | Thundil Traders, Thattamala, Mylapure Junction, Kollam, Kerala, Pin: 691020.