Cancellation & Refund Policy

Effective Date: 12th March 2025

1. Order Cancellation

You may cancel an order before it is dispatched. Once shipped, orders cannot be canceled.

To cancel an order, contact us at +91 8590686766 / +91 9746312092.

2. Return Policy

Returns are accepted within 7 days of delivery if the product is defective or damaged.

The item must be in its original packaging, unused, and with a valid purchase receipt.

3. Refund Process

Refunds will be processed within 7-10 business days after the returned item is inspected.

Refunds will be issued to the original payment method.

4. Non-Returnable Items

Customized or perishable products are non-returnable.

5. Exchange Policy

If you receive a defective product, we will replace it at no additional cost.

Contact us: +91 8590686766, +91 9746312092 | Thundil Traders, Thattamala, Mylapure Junction, Kollam, Kerala, Pin: 691020.